This blog describes the step by step process to create a triggered expereience in Sitecore Personalize to send a abandon cart mail.

Create Experience

Choose Triggered Experience

Name the experience

Configure API Request

Choose a connection created in this blog post – here

Configure the reponse

Save and Close

Start the Expereince and select option “Run immediately”

Steps to add abandon the cart-

Step 1 – View event

Follow the blog post – here

Step 2- Identity event

Follow the blog post – here

Step 3- Add event

Follow the blog post – here

Step 4 – Force Close event

Follow the blog post – here OR wait for session to expire ( normally 20 minutes or as configured in POS)

Mail is delivered to the customer

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