Month: September 2023

Sitecore Send Series

September 17, 2023 /

Last Updated on November 4, 2023 by sandeeppote

Enable website tracking service using Sitecore Send

Send Abandoned Cart email using Sitecore Send Automation

Subscribing a user to a mailing list

Unsubscribing a user from a mailing list

Set user to unsubscribe from a specific mailing list… Coming Soon

Setup re-direction to a custom webpage after unsubscription

Sitecore Send Custom Automation – Email when user subscribes to specific mailing list... Coming Soon

Gracefully handle user subscription using Sitecore Send

September 7, 2023 /

Last Updated on September 17, 2023 by sandeeppote

In this blog will walk you through on implementing subscribing and ubsubscribing user from the mail list using Sitecore Send

Use hostname- https://api.sitecoresend.io/v3

Subscribing a user to a mailing list

Api endpoint to subscribe a user to a mailing list

{hostname}/subscribers/{MailingListID}/subscribe.{Format}?apikey={apikey}

Subscribe Code

function SubscribeNewsletter(){

              let email = document.getElementById("newsletteremail");
              console.log(email)

              if (email.value == "") {
                alert("Ensure you input a value in both fields!");
              } else {
                // perform operation with form input
                
                var request = new XMLHttpRequest();
                request.open('POST', 'https://api.sitecoresend.io/v3/subscribers/{maillist}/subscribe.json?apikey={apikey}');
                request.setRequestHeader('Content-Type', 'application/json');
                request.setRequestHeader('Accept', 'application/json');
                request.onreadystatechange = function () {
                  if (this.readyState === 4) {
                    console.log('Status:', this.status);
                    console.log('Headers:', this.getAllResponseHeaders());
                    console.log('Body:', this.responseText);
                  }
                };
                var body = {
                  'Name': 'Sandeep Pote',
                  'Email': email.value,
                  'HasExternalDoubleOptIn': false
                };
                request.send(JSON.stringify(body));
                email.value = "";
                alert("User subscribed to newsletter")
              }
            };

Unsubscribe a user from a mailing list

Api endpoint to un-subscribe a user to a mailing list

{hostname}/subscribers/{MailingListID}/unsubscribe.{Format}?apikey={apikey}

Unsubscribe Code-

function UnSubscribeNewsletter(){

              let email = document.getElementById("optout-newsletteremail");
              console.log(email)

              if (email.value == "") {
                alert("Ensure you input a value in both fields!");
              } else {
                // perform operation with form input
                
                var request = new XMLHttpRequest();
                request.open('POST', 'https://api.sitecoresend.io/v3/subscribers/{maillist}/unsubscribe.json?apikey={apikey}');
                request.setRequestHeader('Content-Type', 'application/json');
                request.setRequestHeader('Accept', 'application/json');
                request.onreadystatechange = function () {
                  if (this.readyState === 4) {
                    console.log('Status:', this.status);
                    console.log('Headers:', this.getAllResponseHeaders());
                    console.log('Body:', this.responseText);
                  }
                };
                var body = {
                    'Email': email.value,                  
                };
                request.send(JSON.stringify(body));
                email.value = "";
                alert("User subscribed to newsletter")
              }
              };

Looks simple, but you might see when the user un-subscribed from a mailing list the user is never sent a mail from other mailing list or any other transactional mail.

Set user to unsubscribe from a specific mailing list

To allow only to unsubscribe from the a specific mailing list update a Unsubscribe setting-

For this goto Settings –> Set your account settings in Sitecore Send and check the Unsubscribe settings

Select option- When unsubscribing users from a list send to them from other mailing lists

Now the user will be only unsubscribed from the specific mailing list and sending mails from the Other mailing list of capaign should be possible.

This setting is very important whilst working with Sitecore send.

Reference-

https://doc.sitecore.com/send/en/developers/api-documentation/add-a-new-subscriber.html

https://doc.sitecore.com/send/en/developers/api-documentation/unsubscribe-a-subscriber-from-a-mailing-list.html

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Sitecore CDP – Abandon cart with force close event

September 1, 2023 /

Last Updated on September 1, 2023 by sandeeppote

You can force close event to test Abandon Cart. This works only in non-prod environments.

Assumption- An identified guest which is active and has added products in cart.

If you are corectly tracking you should see in the timeline Session and event a Product been added.

So whilst developing if you want to force close this session, since you might not want to wait for 20 minutes for session to expire or whatever time is set to expire the session, you can force close the session to see or perform the next steps if the cart is been abandoned.

The force close event can be triggered by providing message type as FORCE_CLOSE in the payload.

Send the payload to this endpoint. For more details on what should be the apiEndpoint and client key see this blog

https://{{apiEndpoint}}/{{apiVersion}}/event/create.json?client_key={{CLIENT_KEY}}&message={{message}}

var browser_id = pm.environment.get("browserId") -- browser id
var pointOfSale = pm.environment.get("PointOfSale") -- point of sale

var message = {    
    "channel": "WEB",
    "type": "FORCE_CLOSE",
    "language": "EN",
    "currency": "GBP",
    "page": "home page",
    "pos": pointOfSale,
    "browser_id": browser_id
}

postman.setEnvironmentVariable("message", JSON.stringify(message));

Since the session is now closed we can see the Abandoned Revenue. Further reminder mails can be sent to user to complete the purchase on the abandoned cart.

Hope this helps.

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