Tag: Sitecore CDP

Sitecore CDP- Generate browser ID

The browser ID is a universally unique identifier (UUID) that Sitecore CDP assigns to every user of your application. It associates sessions, events, and orders with the respective user.

To generate browser id at server side in this case using postman use following URL-

https://{{apiEndpoint}}/{{apiVersion}}/browser/create.json?client_key={{CLIENT_KEY}}&message={}

API Endpoint

{{apiEndpoint}} – API target endpoint depends on the region client key is available in. Following are the regions and url available at the point of writing this blog and as per this document

Europe – https://api.boxever.com

Asia Pacific – https://api-ap-southeast-2-production.boxever.com

United States – https://api-us.boxever.com

See here for more details on the Sitecore CDP Rest API

API Version

API Version is v1.2

Client Key

See here for more details on How to get Client Key and API Token

Get the client key from the Sandbox/CDP & Personalise portal.

Login to portal – https://app.boxever.com/#/

Top right click the clog icon. Select API Access option

Get teh client key from this page-

Request/Response-

Status- OK. The request was served successfuly

Anantmous(Guest) should be created. Browser ID is in “ref” field in the response

Check the guest details in portal with the Browser ID-

Goto the Guests page –

Search guests with browser id. (bid: <<browser id>>)

This should the Guest Type as Visitor which means its Anonymous and not yet known or uniquely identified.

CURL code snippet-

curl --location -g --request GET 'https://api.boxever.com/v1.2/browser/create.json?client_key=<<client key>>&message={}'

C# code snippet-

var client = new RestClient("https://api.boxever.com/v1.2/browser/create.json?client_key=<<client key>>&message={}");
client.Timeout = -1;
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
Console.WriteLine(response.Content);

Python code snippet-

import http.client

conn = http.client.HTTPSConnection("api.boxever.com")
payload = ''
headers = {}
conn.request("GET", "/v1.2/browser/create.json?client_key=<<code key>>&message=%7B%7D", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))

References

Preparing to integrate with Sitecore CDP

Understanding integration details

Loading

Sitecore CDP – Upload guest data

Prepare guest data file to upload

Prepare Json file

Take a sample guest data from here

Sample data guest looks like this-

{
   "ref":"b4b92667-54e9-444f-8f64-11672fe9843a",
   "schema":"guest",
   "mode":"upsert",
   "value":{
      "guestType":"customer",
      "firstSeen":"2010-03-07T16:15:11.000Z",
      "lastSeen":"2012-08-23T16:17:16.000Z",
      "firstName": "Eager",
      "lastName": "Benz",
      "email": "eager.benz@malify.com",
      "extensions":[
         {
            "name":"ext",
            "key":"default",
            "loyaltytier":"level2",
            "rewardBalance":"50125"            
         }
      ]
   }
}
{
   "ref":"0cc6c80b-0b19-446f-9e14-579f75a96c4a",
   "schema":"guest",
   "mode":"upsert",
   "value":{
      "guestType":"customer",
      "firstSeen":"2010-03-07T16:15:11.000Z",
      "lastSeen":"2012-08-23T16:17:16.000Z",
      "firstName": "Goofy",
      "lastName": "Trovalds",
      "email": "goofy.trovalds@malify.com",
      "extensions":[
         {
            "name":"ext",
            "key":"default",
            "loyaltytier":"level3",
            "rewardBalance":"50130"            
         }
      ]
   }
}

Load the data in json file. Note that the above is a single row in a json and repeat the rows to upload multiple guets. This is not a json formatted file and should not have “,” to seperate rows as normally json file has. Highlighted email is important to identify the customer and add/update the extended data. This depends on the rule setup for your environment to identify the customer.

gzip the json file to upload

Example-

tar -czvf guest-upload.gz .\guest-upload.json

Generate MD5 File Checksum

Upload the gzip file to generate the check sum on this url –

https://emn178.github.io/online-tools/md5_checksum.html

Prepare Pre-signed Request

Create a new guid for the below batch upload. This guid will be used to know the status of the batch upload.

https://api.boxever.com/v2/batches/<<your guid>>

Request body –

{
    "checksum": "aaab5899b405bc3cb1d9b*******",
    "size": 412
}

Setup the Basic Auth before sending the request-

Request after setting up Authentication and body-

Response-

location – where the file needs to be uploaded. Will see this is next request where we actually upload file.

expiry – date time until the location to upload file is valid

The response should be saved in environment with uploadURL and batchRef variable-

Upload file

Upload URL request should contain the URL received from the pre-signed request-

Set the headers-

x-amz-server-side-encryption – AES256

Content-Md5 – <<Hex to Base checksum value>>

Content-Md5 is the Hex to Base64 converted value of checksum

Use this url to convert to base64-

https://base64.guru/converter/encode/hex

Request Headers should look like this-

The request signature we calculated does not match the signature you provided. Check your key and signing method.

Send request to the provided URL with the attached gzip file and headers. Response 200 Ok

Check the status of the uploaded file-

https://api.boxever.com/v2/batches/{{batchRef}}

The upload is queued and may take time depending on the items queued.

With the below request it shows the upload request is processing.

This request took almost 2 hours to complete, and the response here is error where 1 of the guets is updated but opther failed.

This is the log, where you should be able to rectify any errors in json file-

Lets check the other guest if available in portal-

Errors

SignatureDoesNotMatch

Loading

Sitecore CDP- Sending View Event using direct HTTP requests

The VIEW event captures the guest’s action of viewing a page. To track guest behavior use VIEW event on all pages.

Sending a request through postman- use below URL-

https://{{apiEndpoint}}/{{apiVersion}}/event/create.json?client_key={{CLIENT_KEY}}&message={{message}}

To know more what should be the API endpoint and api version see this blog

Generate browser id – see how to generate browserid using postman here

URL – contains event to create view event.

Message-

var browser_id = pm.environment.get("browserId")
var pointOfSale = pm.environment.get("PointOfSale")

var message = {    
    "channel": "WEB",
    "type": "VIEW",
    "language": "EN",
    "currency": "GBP",
    "page": "home page",
    "pos": pointOfSale,
    "browser_id": browser_id
}

postman.setEnvironmentVariable("message", JSON.stringify(message));

Check the view event in Sitecore CDP portal-

Search the Broswer Id in guests page-

Select the Anonymous Visitor.

Select the Timeline tab

Select the orange color settings icon to check the view event details which is only displayed in debug mode-

See the detials the message that was sent as part of request-

CURL command for same –

curl --location -g --request GET 'https://api-engage-eu.sitecorecloud.io/v1.2/event/create.json?client_key=<<enter client key>>&message={"channel":"WEB","type":"VIEW","language":"EN","currency":"GBP","page":"home page","pos":"pastoral-witty-grill","browser_id":"<<enter browser id>>"}'

C# code-

var client = new RestClient("https://api-engage-eu.sitecorecloud.io/v1.2/event/create.json?client_key=<<enter client key>>&message={\"channel\":\"WEB\",\"type\":\"VIEW\",\"language\":\"EN\",\"currency\":\"GBP\",\"page\":\"home page\",\"pos\":\"pastoral-witty-grill\",\"browser_id\":\"<<enter browser id>>\"}");
client.Timeout = -1;
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
Console.WriteLine(response.Content);

Python- http client code snippet-

import http.client

conn = http.client.HTTPSConnection("api-engage-eu.sitecorecloud.io")
payload = ''
headers = {}
conn.request("GET", "/v1.2/event/create.json?client_key=<<enter client key>>&message=%7B%22channel%22:%22WEB%22,%22type%22:%22VIEW%22,%22language%22:%22EN%22,%22currency%22:%22GBP%22,%22page%22:%22home%20page%22,%22pos%22:%22pastoral-witty-grill%22,%22browser_id%22:%22<<enter browser id>>%22%7D", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))

Reference-

https://doc.sitecore.com/cdp/en/developers/api/index-en.html#UUID-281a2b8f-627d-a71b-4a1f-df545bc617e9

Loading